Internet Sales Specialist Syracuse NY

The Internet sales specialist manages the online sales conducted through a dealership's website. Depending on the size of the dealership, Internet sales specialists may work solely with Internet leads, or they assist customers in the showroom.

Everest Institute
(585) 266-0430
1630 Portland Ave
Rochester, NY
 
Boces
(585) 352-2440
3599 Big Ridge Rd
Rochester, NY
 
J A E Publications
(585) 242-0630
2541 Monroe Ave
Rochester, NY
 
Continental School of Beauty Culture
(585) 272-8060
633 Jefferson Rd
Rochester, NY
 
Everywoman Opportunity Center Inc
(716) 847-1120
237 Main St
Buffalo, NY
 
Erie Community College - Workforce Development
(716) 851-1805
121 Ellicott St.
Buffalo, NY
 
Erie Niagara Area Health Education Center, Inc.
(716) 881-8220
355 Linwood Ave.
Buffalo, NY
 
ITT Technical Institute
(716) 689-2200 ext. 138
2295 Millersport Hwy.
Getzville, NY
 
Boces No 1
(585) 377-4660
41 Oconnor Rd
Rochester, NY
 
Center for Workforce Development & At Boces 2
(585) 349-9100
3545 Buffalo Rd
Rochester, NY
 

Internet Sales Specialist

From Automotive Retailing Today...

Job Definition

The Internet sales specialist manages the online sales conducted through a dealership's website. Depending on the size of the dealership, Internet sales specialists may work solely with Internet leads, or they assist customers in the showroom.

As with other sales positions, Internet sales personnel are expected to uphold the highest ethical standards.

Job Duties

Job duties for an Internet sales specialist include:

  • Keeping a dealership's website up-to-date with vehicle specifications and availability.
  • Managing Internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock and product performance.
  • Selling a minimum number of vehicles or bringing in a minimum of customers from the Internet, based on goals and objectives defined by the sales manager.
  • Coordinating with a webmaster to update the website and create Internet promotions and advertisements.
  • Scheduling appointments with interested buyers for test drives and delivery of vehicles.
  • Disclosing terms of sales with consumers and reviewing sales with dealership management.
  • Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands their vehicle's operating features, warranty and paperwork.

Job Requirements

An Internet sales specialist should be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date.

All sales personnel require strong communication skills in order to work most effectively with customers.

People working within the automotive retail industry often work extended hours, evenings and weekends to achieve their goals.

A valid state sales license is often required.

Education Requirements

High school diploma or equivalent is required and a college degree is preferred. A strong background in computers, marketing and business is also useful.

Career Path

The Internet sales specialist may progress to managerial sales positions within the dealership based on a strong sales history.

Salary Range

The average annual earnings of Internet sales specialists are approximately $30,000 to $92,000. Earnings vary depending on experience, and the dealer's geographic location and size.

Please click here for more information about average salaries.

Benefits

Benefits vary by employer, but most dealerships offer on site training, health insurance, retirement plans, and other benefit options. Talk with the specific dealer human resource manager about benefit packages.

Training Resources

  • National Automobile Dealers Association
  • Community Colleges
  • Northwood University
  • College of Automotive Management
  • Automotive Management Institute

Find out more at CareerVoyages.gov